Silverdale Towing is a good alternative for all of your towing and roadside assistance needs. If you're experience is even less positive, say, you're picking up your car from impound, at least you will find the employees helpful and non-judgmental. They're just there to collect their fees and release your car back to you in accordance with the law. From the dispatchers and drivers, to the company management, you will find excellent customer service. I think they now staff dispatchers 24 hours a day, but if you happen to get an answering service, your best bet is to call back often and check the status. They have the lowest towing rates in the area, though towing isn't cheap any way you look at it. I would recommend Silverdale Towing the next time you lock your keys in your car, or need a tow and are paying out of pocket. Always ask for a price quote, and call around -- but be sure to include Silverdale Towing in your list. It's important to note, that they no longer offer service through AAA. If you have AAA, you need to call (800) AAA-HELP for the local contract company.